richl.com » o2 http://richl.com computing, wifi, drumming, gaming, ranting...a non-profit blog. Tue, 16 Mar 2010 20:25:09 +0000 en hourly 1 http://wordpress.org/?v=3.0 The final episode of the O2 saga http://richl.com/2008/01/10/the-final-episode-of-the-o2-saga/ http://richl.com/2008/01/10/the-final-episode-of-the-o2-saga/#comments Thu, 10 Jan 2008 22:24:32 +0000 Rich http://richl.com/2008/01/10/the-final-episode-of-the-o2-saga/
  • The story of me, my iPhone, and O2.
  • O2 begins pre-orders on 3G iPhone…sort of
  • Apple release iPhone 2.1 this Friday
    • ]]>     Carrying on from this story, the saga has been completed. After a month and a half of hassle i have finally received all my money back from O2 after returning my faulty iPhone. The £582 “mistake” was reversed and they agreed to pay me back the money that had been taken for my first months “usage” that i never got to use, so generally all is well. Now i have another problem…i want an iPhone.

    Apple will undoubtedly be revealing some new information and possible updates to their products on the 15th of this month so whatever happens i’ll wait until then before i even remotely think about getting another iPhone, but what i don’t understand is why i want one. The thing crashed on me, made me late for work, broke completely…and yet i still forgive it, i still want to hold one again. Dam you Jobs and your scheming ways!

    Related posts:

    1. The story of me, my iPhone, and O2.
    2. O2 begins pre-orders on 3G iPhone…sort of
    3. Apple release iPhone 2.1 this Friday

    ]]>     http://richl.com/2008/01/10/the-final-episode-of-the-o2-saga/feed/ 0     The story of me, my iPhone, and O2. http://richl.com/2007/12/13/the-story-of-me-my-iphone-and-o2/ http://richl.com/2007/12/13/the-story-of-me-my-iphone-and-o2/#comments Thu, 13 Dec 2007 10:05:40 +0000 Rich http://richl.com/2007/12/13/the-story-of-me-my-iphone-and-o2/
  • O2 begins pre-orders on 3G iPhone…sort of
  • The final episode of the O2 saga
  • Apple release iPhone 2.1 this Friday
    • ]]>     On the 21st of November 2007 i was a fool. Well, even more of a fool than normal. I purchased an iPhone. When the little beauty arrived the next day my foolishness felt like genius, i was holding what looked like the most beautiful piece of kit i have come across. It glinted, it sparkled, it rocked my tiny world. Off i went to work for a day of merryness and anticipation as to when i could return to hold this unit of wonder again, it couldn’t be soon enough. I get home, charge her up and play around until the night draws in. Awesome.

    I did everything i could possibily want and decided to go to bed with my new found friend – had a play on the YouTube application for 5 minutes and then WHAM, “FUDGE YOU RICHL – I’VE CRASHED. YOU TIT”. Frantically i booted my good old PC and searched t’internet for how to reset the piece of crud, found! Rebooted! Sorted! Or so i thought. Morning rolls around. 9.30am. NINE FREAKING THIRTY?! What happened to you waking me up you twatty sodding iPhone? Hello? ANSWER ME! You can’t. You’ve crashed. Reboot. Go to work. Late. This continues over the next few days and on the weekend i have major problems, it crashes as soon as it turns on – cannot even enter my PIN code to get in. After 14 (yes, i counted) attempts i got in and managed to reset it to factory defaults. It worked! For 3 hours. Then tried “restoring” via iTunes and same problems. Even tried calling Apple, in so many words they told me “its ballsed”. So i look into my options.

    I can either return it for repair/replacement or return it under the 14day returns period the O2 store has and get everything back. This black brick has angered me to the point i just don’t want to look in its eyes again – she’s going back for ever. The end? P*ss off.After several days of arguing O2 admit that they have received my iPhone (even though i paid for Royal Mail Special Delivery and my tracking number shows it was delivered days and days ago), things go through (with me chasing it every few days to ensure its being cancelled without issue) and i get my “first bill” for £36 as it was ”produced before i returned the phone and they couldn’t possibily amend it”. 2 and a bit weeks later i find a refund for the iPhone on my credit card – minus the shipping. Knobs.Keep in mind all this time i am chasing it with many different people/departments and am told everything is fine and i will receive my “final bill” which will be nothing apart from a refund for the line rental i didn’t use but was charged for in my “first bill” which is fine.

    This morning i get an email stating my “final bill” is now ready. Its £582. I’m not going to write that again in capitals as i assume you understand my anger.TBC…

    Related posts:

    1. O2 begins pre-orders on 3G iPhone…sort of
    2. The final episode of the O2 saga
    3. Apple release iPhone 2.1 this Friday

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